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Getting started with Audirvana

First steps

You have downloaded the trial version of Audirvana (Try).

  • For MacOS: Open the downloaded disk image, then drag and drop the Audirvana program icon on the Applications folder icon to install it, as indicated by the arrow.
  • For Windows 10: A window will appear, you need to click on “Open Windows App-Installer” and click on install.

 

Once the application is launched, you get a 30-day free trial, but you can purchase your Audirvana license at any time on this website.

Click on the “General Settings” at the top right of the Audirvana logo

Open the “Library” section to import your local files.

  • For MacOS: Press the “+” button to locate the folder containing music accessible on the computer or on the network. You can add other folders at any time. It is also possible to synchronize your iTunes library.
  • For Windows 10: Press “Add a folder” button to locate the folder containing music accessible on the computer or on the network.

Go to the “Streaming” section to integrate an HD streaming service, and select (from among our partners) the HD service(s) you have subscribed or wish to subscribe to, and connect to them using the identifiers provided by the service(s).

If you want to use your voucher for Qobuz/Tidal trial you must ensure that you don’t have an older Qobuz/Tidal account connected to your web browser.

Click on the Audio Devices at the bottom right of the interface to specify the playback system for Audirvana. The drop-down menu will show all systems visible to Audirvana.

The arrow next to the selected system takes you to the configuration settings of that device.

You can now browse your music, search for titles, and start playing songs. Keep in mind that the application has exclusive access to your audio device, which blocks other applications, such as Skype, FaceTime, or YouTube. To interrupt exclusive access, use the Stop button in the playback bar.

In addition to the standard play queue, you can create “manual” playlists by dragging songs, or “smart” playlists that regroup songs according to defined criteria (genre, resolution or audio format, date added, etc.). Click on the “+” button to the right of Playlists on the left side of the interface, choose type of playlist, and rename it by right-clicking on it.

It is also possible to import and create playlists from a partner streaming service.

Interface overview

Community Forum

Ask the community

Our community-driven forum is a great way to find answers to questions for which other users might already found answers. Feel free to share your experience, and communicate with other audiophiles with the forum.

Visit the Community Forum

Frequently Asked Questions

Audirvana Versions

Audirvana latest version for MacOS and Windows 10 is 3.5

Yes! Audirvana 3.5 for Mac is 100% compatible with Catalina, since 3.5.23.

Users will be able to continue to use iTunes synchronization and iTunes Integrated Mode (now Music in macOS Catalina).

None. We recently decided to simply name our software “Audirvana” and no longer “Audirvana Plus”. The “Plus” was originally added because we thought of having a premium version of the software.

But down the road, deactivating features ion order to design a “basic” version seemed artificial. Now, this “Plus” is useless and creates confusion among some of our customers. Our brand name is our product: Audirvana.

MacOS

  • Minimum:
    • A processor Core 2 Duo or later
    • MacOS X 64bit 10.11 (El Capitan) or later
    • At least 2GB RAM
  • Recommended:
    • 4GB RAM or more

Windows 10

  • Minimum:
    • Windows 10 64bit Home or Professional Edition
    • Creators Update (1703) or later
    • At least 8GB RAM
    • App-Installer
  • Recommended:
    • 1903 or later

Purchase, license management

As per the EULA, it is permitted to proceed to “the installation on a second computer, owned by you for your exclusive use with the express condition that this second copy is not used simultaneously with the main one”.

You can install Audirvana up on two computers, either MacOS and/or Windows 10.

To install Audirvana on your second Mac, you can proceed as for the first one:

  1. install trial version
  2. unlock it by loading your same license key

Did you receive the email from Paddle after your purchase?

It contains your license key that you enter to unlock the trial version of Audirvana.

To use your license key you need to open Audirvana and click on “Enter a license key”

The easiest way would be to find the Paddle email you received with your purchase.

Otherwise, you can contact Paddle to retrieve it at help@paddle.com

To transfer Audirvana from one of your computers to another, you must first uninstall it completely from the first one:

  1. Use the Revoke License button in the General section of the Settings page
  2. Delete the application file.

Then, you can reinstall Audirvana on the new computer, following the same procedure as for the initial installation.

This error occurs when you didn’t deactivate Audirvana on previously owned computer. To get rid of this error you then need to send a private message to Damien3 on our community forum and indicate your order reference or your license key.

You can click here to get access to our community forum.

Of course, you can benefit of the cross-platform upgrade here. Click here to benefit of the offer: https://audirvana.com/buy/#offers

 

Of course, you can benefit of the cross-platform upgrade here. Click here to benefit of the offer: https://audirvana.com/buy/#offers

Streaming Services

To use your streaming service in Audirvana you’ll need to connect your account in Audirvana Settings under the section “Streaming”.

You’ll need to click on “Connect” and use your login and password.

After the process complete, you’ll see the name of streaming service under CONNECTED on the left panel of Audirvana.

The TIDAL/Qobuz 3 months free trial voucher is meant for trying TIDAL/QObuz by creating a new account. It is not valid for existing accounts.

You must be aware to not have an older Tidal/Qobuz account logged in your web browser before benefit of this offer and not use any email address used previously with TIDAL/Qobuz.

To use your TIDAL/Qobuz voucher, you go to the Streaming page of Audirvana preferences.

There you click on the “Get voucher” button. This retrieves your voucher and open your default web browser.

This opens the special sign up page on TIDAL/Qobuz website, which says the account will be created with a 90 days free trial period.

You probably are using a wrong password, or it need to be reset. You then need reset it on the website of the streaming service.

Technical Issues

Audirvana takes exclusive access to the audio device (i.e. your DAC) during playback to be able to implement its sound signal optimizations.

Thus no other application (such as Chrome, Firefox, etc…) can send sound to the audio device used by Audirvana until it is in Stop mode.

If another application still tries to send sound during playback, macOS will try to find another available audio device for it.

When playback stops, Audirvana restores access to the audio device, and any other application can then use it.

Audirvana can stream to an Airplay compatible device.

If you have a Mac of a mid-2011 model or newer, you can simply select “Airplay” as an audio device in the Audirvana preferences on the Audio System page.

Otherwise you can use a third party software like AirFoil for doing that.

In addition, if iTunes is still running when using Audirvana, you must ensure that Airplay is disabled in iTunes and in the system preferences.

Note: The Airplay device can be hidden. To get it back, hold down Option and click on the loudspeaker icon on the menu bar. Select Airplay in the selection menu that appears.

The main reason for this is memory swapping to disk, namely the audio buffer currently playing.

This is due to insufficient memory available for storing the audio buffers.

To prevent this from happening, exit other memory-hungry applications (e.g. Safari), and/or reduce the maximum audio buffers size (Audio settings > Device capabilities)

This is probably due to setting you put for upsampling. If you put “Device maximum frequency” then you’re pushing your DAC a little bit too much. You then need to consider putting this setting to “x2”, “Power of 2” or deactivate it.

To reference files on a NAS in the Audirvana library, simply add the one or a few NAS directories that contain your music to the list to synchronize, in the Library section of the general settings page.

To do this, your NAS must be configured in “standard” sharing mode, i.e. file sharing (you can see these in the Finder or your File Explorer).

It is quite possible these audio files do not have the metadata tags that would have enabled them to be correctly catalogued and found easily. The title, the artist’s name, the album title… must be missing.

In this case, they appear with only a title that is their filename. You can display the “File Location” column and sort by it to find them more easily.

In album view, files without metadata are grouped by folder, which are then displayed as albums. You will then have the possibility to save their album name directly by clicking on “Convert to album” in the details panel (displayed by the command in the Presentation menu).

In this details panel you can also add missing metadata.

You probably have a pre-2008 Mac. Older Macs have a limitation in their USB port power supplies, causing a few samples to be set to 0 every ~16,000, and only in Integer Mode.

The audible results are clicks.

To continue getting the benefits of the Integer Mode, try this widely used workaround: Connect a powered USB hub between the DAC and the Mac (with only the DAC connected to the computer).

First make sure that your Mac and your network drive are connected to the same local network, with no router in between.

Then check that no other UPnP applications are running on your Mac when you launch Audirvana. Only one application at a time can open the SSDP port (UDP 1900) at a time to detect UPnP devices.

Audirvana takes exclusive access to the audio device (i.e. your DAC) during playback to be able to implement its sound signal optimizations.

Audirvana takes exclusive access to the audio device (usually your DAC) to be able to apply its advanced optimizations during playback. Windows then tries to find another available audio device.

When playback stops, Audirvana restores access to the audio device, and any other application can then use it.

For MacOS:

Since the 1.5 release, Audirvana Plus supports Audio Unit filter plugins. This can be configured in the audio Signal Processing section on the audio preferences page.

This gives access to the large number of EQ, room correction, headphone crossover filters available on the market including the one that are already in your Mac.

For Windows 10:

With the release of Audirvana 3.5 for Windows 10, you can install and use plugin inside Audirvana. You must use VST3 plugins since we do not support VST plugins.

Note that you can’t use the Realtime mode for Audio Unit and VST3 in Audirvana with a UPnP connectivity to your DAC.

Audirvana Remote

Audirvana Remote is available here:

– App Store for iOS users with this link:  https://apps.apple.com/fr/app/a-remote/id1008281758

– Play Store for Android users with this link:  https://play.google.com/store/apps/details?id=com.audirvana.aremote

iOS: Audirvana Remote requires 11.4 or higher to run the application on your iPhone or iPad.  

Android: Audirvana Remote requires Android 5 or later to run the application on your Android device.

Audirvana 3.5 is required to take advantage of all the Remote’s features.

– Make sure you have Audirvana version 2.2 or later open on your Mac, and in iTunes independent mode. iTunes must be closed.

If you are on Windows 10, make sure you have version 3.5 or higher open on your PC.

 

– Make sure that your Mac or PC and iPad/iPhone or Android device are connected to the same Wi-Fi (local network).

Be careful if you have a 2.4 Ghz and 5 Ghz connection possible, they are considered two separate networks by your Wi-Fi router.

For Windows 10 users, check your connection property: In Settings > Network & Internet > Check connection properties, make sure your Network profile is set to Private.

 

– Check the firewall settings :

– For Mac: In System Preferences > Security and Privacy > Firewall > Firewall Options > Automatically allow signed software to receive incoming connections check that this setting is selected and “Block all incoming connections” is not selected. 

– For PC: In Settings > Update and Security > Windows Security > Firewall and Network Protection > Allow an application via a firewall, make sure that the file audirvanaplus.exe is allowed to access the network. 

 

– Restart your Wi-Fi router because it may have a problem transmitting the connection used by Audirvana Remote (Like the Apple Remote app that controls iTunes, which can be blocked for the same reasons)

In the playback view, press play/pause. 

A “Stop” button is displayed, press it to stop Audirvana playback completely. 

This will restore access to the audio device to other applications and allow your computer to go into standby mode. 

Audirvana Remote is the new version of A+ Remote (the plus has disappeared as for the computer software).

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