First Steps

1) Download and launch the Audirvana application

You have downloaded the trial version of Audirvana (Try). Open the downloaded disk image, then drag and drop the Audirvana program icon on the Applications folder icon to install it, as indicated by the arrow. Once the application is launched, you get a 30-day free trial, but you can purchase your Audirvana license at any time.

2) Let the application know where your music is located

Click on the “General Settings” icon at the top right of the Audirvana logo Audirvana (or go to Preferences in the main menu of the application).

Open the “Library” section to import your local files. Press the “+” button to locate the folder containing music accessible on the computer or on the network. You can add other folders at any time. It is also possible to synchronize your iTunes library.

Go to the “Streaming” section to integrate an HD streaming service, and select (from among our partners) the HD service(s) you have subscribed or wish to subscribe to, and connect to them using the identifiers provided by the service(s).

3) Set up your audio device

Click on the Audio Devices icon at the bottom right of the interface to specify the playback system for Audirvana. The drop-down menu will show all systems visible to Audirvana. The arrow next to the selected system takes you to the configuration settings of that device.

4) Click on play and enjoy your music

You can now browse your music, search for titles, and start playing songs. Keep in mind that the application has exclusive access to your audio device, which blocks other applications, such as Skype, FaceTime, or YouTube. To interrupt exclusive access, use the Stop button in the playback bar.

5) Create playlists to organize your tracks as you wish

In addition to the standard play queue, you can create “manual” playlists by dragging songs, or “smart” playlists that regroup songs according to defined criteria (genre, resolution or audio format, date added, etc.). Click on the “+” button to the right of Playlists on the left side of the interface, choose type of playlist, and rename it by right-clicking on it.

It is also possible to import and create playlists from a partner streaming service.

Find our advanced tutorials on the Audirvana YouTube channel:

FAQs

Audirvana Versions

What is the latest Audirvana version ?

The latest Audirvana for macOS version is the 3.5

What is the difference between Audirvana Plus and Audirvana?

None. We recently decided to simply name our software « Audirvana” and no longer “Audirvana Plus”. The « Plus » was originally added because we thought of having a premium version of the software. But down the road, deactivating features in order to design a « basic » version seemed artificial. Now, this “Plus” is useless and creates confusion among some of our customers. Our brand name is our product: Audirvana, and that’s it.

System Requirements

What are the minimum system requirements?

Audirvana for macOS needs at minimum:

  • OS X 10.11 (El Capitan) or latest
  • At least 2GB RAM

For a best result, it is recommended to have a system with:

  • 4GB RAM or more

Is Audirvana compatible with macOS Mojave ?

Audirvana version 3.12.11 and up is fully compatible with the latest version of macOS, 10.14, also called Mojave (except for Direct Mode, which has been broken by an Apple regression).

Starting with Audirvana 3.1.5, the Direct Mode option is hidden when not available (not patched macOS Sierra or higher).

If your DAC requires the installation of a software driver, you will need to check with its manufacturer that it is compatible with your version of macOS.

    Purchasing / License

    On how many computers can I install Audirvana with a single license?

    Per the EULA, it is permitted to ” make a second copy of the software for exclusive use on a laptop or personal computer of the same OS, provided that the software installed on such laptop or personal computer is not used at the same time as the software on the main computer.

    To install Audirvana on your second mac, you can proceed as for the first one:

    1) install the trial version;

    2) unlock it by loading your same license key.

    Where is the license key I've purchased?

    Did you receive the email from 2Checkout after your purchase?

    It contains your license key that you enter to unlock the trial version of Audirvana.

    For more details, you can refer to the installation instructions

    I've lost my license key, how can I retrieve it?

    The easiest way would be to find the 2Checkout email you received with your purchase. Finding this email is the easiest solution.

    Otherwise, you can find it directly on 2checkout.com:

    Go to “Shopper Support” on 2checkout.com

    Then to “My Account”

    You’ll need to use the email address used for the purchase and your order number.

    And you’ll have access to your license key..

    How can I transfer my license to a new computer?

    To transfer Audirvana from one of your macs to another, you must first uninstall it completely from the first one:

    1. Use the Remove this computer’s authorization command…in the General section of the Preferences page
    2. Delete the application file.

    Then, you can reinstall Audirvana on the new mac, following the same procedure as for the initial installation.

    I still have an Audirvana Plus 2 license, how can I retrieve the corresponding old version of the program?

    If you still have an Audirvana Plus 2 license and have not yet upgraded to the current Audirvana 3.5:

    Audirvana Plus 2.6.9 program can be downloaded here.

    I own an Audirvana for Windows license. Can I get a discount for buying the version for Mac?

    Sure, you can get 30% off your Audirvana for Mac.
    Follow the “Already a customer?” link on the homepage.

    Technical Issues

    I get one-second dropouts in the middle of a track.

    The main reason for this is memory swapping to disk, namely the audio buffer currently playing.

    This is due to insufficient memory available for storing the audio buffers.

    To prevent this from happening, exit other memory-hungry applications (e.g. Safari), and/or reduce the maximum audio buffers size (Audio settings > Device capabilities)

    I get some clicks about 3 to 10 times per second.

    You probably have a pre-2008 Mac. Older Macs have a limitation in their USBport power supplies, causing a few samples to be set to 0 every ~16,000, and only in Integer Mode.

    The audible results are clicks.

    To continue getting the benefits of the Integer Mode, try this widely used workaround: Connect a powered USB hub between the DAC and the Mac (with only the DAC connected to the computer).

    Why can't Safari, Chrome or any other program play audio when Audirvana is playing?

    Audirvana uses exclusive access of the audio device (usually your DAC) to apply its advanced optimizations during playback.

    Thus no other application (e.g. Chrome or Firefox) can play to the same audio device until Audirvana is in stop mode.

    If another application still tries to send sound during playback, your mac will try to find another available audio device for it.

    When playback is stopped, Audirvana releases the audio device, and your mac can use it with another program.

    Why is the macOS output switching to built-in output during playback?

    Audirvana takes exclusive access to the audio device (i.e. your DAC) during playback to be able to implement its sound signal optimizations.

    Audirvana takes exclusive access of the audio device (usually your DAC) to be able to apply its advanced optimizations during playback. Your mac then tries to find another available audio device.

    When playback stops, Audirvana restores access to the audio device, and any other application can then use it.

    The information in Audio Midi Setup seems incorrect, is this normal?

    Audirvana makes use of optimizations not known by regular CoreAudio (e.g. Integer Mode).

    Audio Midi Setup is using the standard CoreAudio functions to retrieve its information. They then may not be correct during Audirvana playback.

    Is it possible to use room correction, equalizer, filters... ?

    Since the 1.3 release, Audirvana for macOS supports AudioUnit filter plugins. Setting is available from the Signal Processing section of the Audirvana audio settings page.

    Restart Audirvana to get the update to the new version 1.3 and you will be able to use your equalizer and your preferred acoustic corrector.

    In addition, the installation directory is set by the VST3 standard. So just use the plugin installer and then restart Audirvana.

    For information, there will be no development of VST 2 for Audirvana plus for Windows 10. Indeed, Steinberg announced 5 years ago that the VST2 format was obsolete and replaced it with VST3. The end of the transition period ended in October 2018 by the complete deletion of the support and SDK for VST2.

    For more information about deleting VST2 by Steinberg, feel free to read the Steinberg release.

    Some audio tracks are not imported / do not show in the library

    It is quite possible these audio files do not have the metadata tags that would have enabled them to be correctly catalogued and found easily. The title, the artist’s name, the album title,… must be missing.

    In this case, they appear with only a title that is their filename. You can display the “File Location” column and sort by it to find them more easily.

    In album view, files without metadata are grouped by folder, which are then displayed as albums.
    You may then want to add the correct metadata using Audirvana metadata editor by clicking on the “tag” icon located right of Audirvana window.
    You can also use an external editor, even a batch one like MusicBrainz Picard, to set the audio files metadata. Audirvana will automatically recognize the updates.

    How do I add my library from my NAS to Audirvana?

    To reference files on a NAS in the Audirvana library, simply add the one or a few NAS directories that contain your music to the list to synchronize, in the Library section of the general settings page.

    To do this, your NAS must be configured in “standard” sharing mode, i.e. file sharing (you can see these in the Finder).

    Can Audirvana play to my Airplay devices?

    Audirvana can stream to an AirPlay compatible device.

    If you have a Mac of a mid-2011 or newer model, you can simply select “Airplay” as an audio device directly in Audirvana.

    Otherwise you can use a third party software like AirFoil for doing that.

    In addition, if iTunes is still running when using Audirvana, you must ensure that Airplay is disabled in iTunes and in the system preferences.

    Note: The Airplay device can be hidden. To get it back, Option click on the loudspeaker icon on the menu bar. Select AirPlay in the selection menu that appears.

    Why is Audirvana not listing my UPnP network player in the audio devices?

    First ensure that both your Mac and your network player are connected to the same local network, with no router in between.
    Then check that no other UPnP application is running on your Mac when you launch Audirvana. Only one application at a time can open at a time the SSDP port (UDP 1900) for detecting UPnP devices.

    A+ Remote

    A+ Remote does not connect/ find the mac running Audirvana

    Make sure that your mac under Audirvana and your iPad / iPhone / iPod touch under A + Remote are connected to the same local network. There must be no routers between the two.

    Check the Windows Defender settings: In Settings > Update and security> Windows Security> Firewall and network security> Allow an application via a firewall, check that the file audirvanaplus.exe is allowed to access the network (probably the private network).

    If you are using other firewall software (or hardware), make sure it allows the UDP port 5353 used by the multicast DNS of the DNS-SD protocol (also known as Bonjour) to be opened.

    Restart your WiFi router as it may no longer transmit multicast DNS requests.

    How to stop reading completely?

    In the playback view, press and hold the playback/pause button.

    A popup menu is then displayed with the “Stop” command. Press it to stop Audirvana playback completely.

    This will restore access to the audio device to other applications, and allow the PC to go into standby mode.

    A+ Remote does not reconnect after a period of Mac inactivity

    It is possible that the Mac has put its network services on standby.

    To avoid this, and allow A+ Remote to wake up a Mac running Audirvana, please check the “System Preferences“, page “Energy Saver“. The “AC Adapter” tab that “Reactivate when using Wi-Fi access” is well selected.

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