First Steps

1) Download and launch the Audirvana application

You have downloaded the trial version of Audirvana (Try). Open the downloaded disk image, then drag and drop the Audirvana program icon on the Applications folder icon to install it, as indicated by the arrow. Once the application is launched, you get a 30-day free trial, but you can purchase your Audirvana license at any time.

2) Let the application know where your music is located

Click on the “General Settings” icon at the top right of the Audirvana logo Audirvana (or go to Preferences in the main menu of the application).

Open the “Library” section to import your local files. Press the “+” button to locate the folder containing music accessible on the computer or on the network. You can add other folders at any time. It is also possible to synchronize your iTunes library.

Go to the “Streaming” section to integrate an HD streaming service, and select (from among our partners) the HD service(s) you have subscribed or wish to subscribe to, and connect to them using the identifiers provided by the service(s).

3) Set up your audio device

Click on the Audio Devices icon at the bottom right of the interface to specify the playback system for Audirvana. The drop-down menu will show all systems visible to Audirvana. The arrow next to the selected system takes you to the configuration settings of that device.

4) Click on play and enjoy your music

You can now browse your music, search for titles, and start playing songs. Keep in mind that the application has exclusive access to your audio device, which blocks other applications, such as Skype, FaceTime, or YouTube. To interrupt exclusive access, use the Stop button in the playback bar.

5) Create playlists to organize your tracks as you wish

In addition to the standard play queue, you can create “manual” playlists by dragging songs, or “smart” playlists that regroup songs according to defined criteria (genre, resolution or audio format, date added, etc.). Click on the “+” button to the right of Playlists on the left side of the interface, choose type of playlist, and rename it by right-clicking on it.

It is also possible to import and create playlists from a partner streaming service.

Find our advanced tutorials on the Audirvana YouTube channel:

FAQs

What is the difference between Audirvana Plus and Audirvana?

None. We recently decided to simply name our software « Audirvana” and no longer “Audirvana Plus”. The « Plus » was originally added because we thought of having a premium version of the software. But down the road, deactivating features ion order to design a « basic » version seemed artificial. But now, we find the « Plus » to be useless and creating some confusion amongst customers. Our brand name is our product: Audirvana, and that’s it.

Is Audirvana Plus compatible with macOS Mojave?

Audirvana Plus version 3.12.11 and up is fully compatible with the latest version of macOS, 10.14, also called Mojave (except for Direct Mode, which has been broken by an Apple regression).

Starting with Audirvana 3.1.5, the Direct Mode option is hidden when not available (not patched macOS Sierra or higher).

If your DAC requires the installation of a software driver, you will need to check with its manufacturer that it is compatible with your version of macOS.

What are the minimum system requirements?

Audirvana Plus needs at minimum:

  • A 64-bit Mac (Core 2 Duo or later)
  • OS X 10.11 (El Capitan) or later
  • At least 2GB RAM

However, for best results, we recommend:

  • 4GB RAM or more

On how many computers can I install Audirvana with a single license?

Per the EULA, it is permitted to ” make a second copy of the software for exclusive use on a laptop or personal computer of the same OS, provided that the software installed on such laptop or personal computer is not used at the same time as the software on the main computer.

Where is the license key I've purchased?

Have you received the mail from 2Checkout after your purchase?

It contains your license key. You’ll enter it when prompted in Audirvana Plus.

For more details, you can refer to the installation instructions

I've lost my license key, how can I retrieve it?

The easiest way would be to find the 2Checkout email you received with your purchase. Finding this email is the easiest solution.

Otherwise, you can find it directly on 2checkout.com:

Go to “Shopper Support” on 2checkout.com

Then to “My Account”

You’ll need to use the email address used for the purchase and your order number.

And you’ll have access to your license key..

How can I transfer my license to a new computer?

To transfer Audirvana from one Mac to another Mac (or one PC to another PC), you need first to uninstall it from the old one.

  1. Use the De-authorize this Computer… command on the Audirvana Plus menu.
  2. Delete the application file.

Then install Audirvana Plus on the new computer as you did on the old one (installing the trial version, then entering your license key).

I still have an Audirvana Plus 2 license, how can I retrieve the corresponding old version of the program?

If you still have an Audirvana Plus 2 license and have not yet upgraded to the current Audirvana 3.5:

Audirvana Plus 2.6.9 program can be downloaded here.

I get one-second dropouts in the middle of a track.

The main reason for this is memory swapping to disk, namely the audio buffer currently playing.

This is due to insufficient memory available for storing the audio buffers.

To prevent this from happening, exit other memory-hungry applications (e.g. Safari), and/or reduce the maximum audio buffers size (Audio settings > Device capabilities)

I get some clicks about 3 to 10 times per second.

You probably have a pre-2008 Mac. Older Macs have a limitation in their USBport power supplies, causing a few samples to be set to 0 every ~16,000, and only in Integer Mode.

The audible results are clicks.

To continue getting the benefits of the Integer Mode, try this widely used workaround: Connect a powered USB hub between the DAC and the Mac (with only the DAC connected to the computer).

Why can't Safari, Firefox or any other program play audio when Audirvana Plus is playing?

Audirvana takes exclusive access to the audio device (i.e. your DAC) during playback to be able to implement its sound signal optimizations.

Thus no other application (such as Safari, Firefox,…) can send sound to the audio device used by Audirvana until it is in Stop mode.

If another application still tries to send sound during playback, macOS will try to find another available audio device for it.

When playback stops, Audirvana restores access to the audio device, and any other application can then use it.

Why is the macOS output switching to built-in output during playback?

Audirvana takes exclusive access to the audio device (i.e. your DAC) during playback to be able to implement its sound signal optimizations.

Thus no other application (such as Safari, Firefox,…) can send sound to the audio device used by Audirvana. macOS then tries to find another available audio device.

When playback stops, Audirvana restores access to the audio device, and any other application can then use it.

Can Audirvana play to my Airplay devices?

Audirvana Plus can stream to an AirPlay compatible device.

If you have a Mac of a mid-2011 or newer model, you can simply select “Airplay” as an audio device directly in Audirvana.

Otherwise you can use a third party software like AirFoil for doing that.

In addition, if iTunes is still running when using Audirvana, you must ensure that Airplay is disabled in iTunes and in the system preferences.

Note: The Airplay device can be hidden. To get it back, Option click on the loudspeaker icon on the menu bar. Select AirPlay in the selection menu that appears.

The information in Audio Midi Setup seems incorrect, is this normal?

Audirvana uses optimizations unknown to CoreAudio (e. g. Integer Mode).

Audio Midi Setup is using the standard CoreAudio functions to retrieve its information. They then may not be correct during Audirvana playback.

is it possible to use room correction, equalizer, … filters?

Since the 1.5 release, Audirvana Plus supports AudioUnit filter plugins. This can be configured in the audio Signal Processing section on the audio preferences page.

This gives access to the large number of EQ, room correction, headphone crossover filters available on the market.

And you can now use the equalizers provided in macOS.

Some audio tracks are not imported / do not show in the library

It is quite possible these audio files do not have the metadata tags that would have enabled them to be correctly catalogued and found easily. The title, the artist’s name, the album title,… must be missing.

In this case, they appear with only a title that is their filename. You can display the “File Location” column and sort by it to find them more easily.

In album view, files without metadata are grouped by folder, which are then displayed as albums. Vous aurez alors la possibilité d’enregistrer leur nom d’album directement en cliquant sur « Convertir en album » dans le panneau détails (affichage par la commande du menu Présentation).

Dans ce panneau détails vous pourrez aussi ajouter les métadonnées manquantes.

How do I add my library from my NAS to Audirvana?

To reference files on a NAS in the Audirvana library, simply add the one or a few NAS directories that contain your music to the list to synchronize, in the Audirvana Preferences Library page.

To do this, your NAS must be configured in “standard” sharing mode, i.e. file sharing (you can see these in the Finder).

A+ Remote does not connect / find the Mac with Audirvana

  1. You must have Audirvana version 2.2 or later open on your Mac, and in mode independent of iTunes. iTunes must be closed.
  2. Make sure your Mac and iPad/iPhone/iPod touch are connected to the same local network. There must be no router between the two.
  3. Check your Mac’s firewall settings. In the “System Preferences“, open the “Security and Privacy” page, then the “Firewall” tab, and click on “Firewall Options…“. Make sure that the option “Automatically allow signed software to receive incoming connections” is selected, and that “Block all incoming connections” is not selected. If another firewall is used, make sure that the UDP port 5353 is open so that the Bonjour protocol can work.
  4. Restart your WiFi router because it may have a problem transmitting the Bonjourprotocol commands used by A+ Remote (Like the Apple Remote app that controls iTunes, which can be blocked for the same reasons)

A+ Remote does not reconnect after a period of Mac inactivity

It is possible that the Mac has put its network services on standby.

To avoid this, and allow A+ Remote to wake up a Mac running Audirvana, please check the “System Preferences“, page “Energy Saver“. The “AC Adapter” tab that “Reactivate when using Wi-Fi access” is well selected.

How to stop reading completely?

In the playback view, press and hold the playback/pause button.

A popup menu is then displayed with the “Stop” command. Press it to stop Audirvana playback completely.

This will restore access to the audio device to other applications, and allow the Mac to go into standby mode.

A+ Remote does not connect/ find the PC with Windows 10 running Audirvana

Make sure that your PC under Audirvana and your iPad / iPhone / iPod touch under A + Remote are connected to the same local network. There must be no routers between the two.

Check the Windows Defender settings: In Settings > Update and Security > Windows Security > Firewall and Network Security > Allow an application via a firewall, check that the file audirvanaplus.exe is allowed to access the network (probably the private network).

If you are using other firewall software (or hardware), make sure it allows the UDP port 5353 used by the multicast DNS of the DNS-SD protocol (also known as Bonjour) to be opened.

Restart your WiFi router as it may no longer transmit multicast DNS requests.

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